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Privacy Policy

Controller: Helge Haukeland, www.helgehaukeland.com

Contact: contact@helgehaukeland.com

This Privacy Policy explains what personal data we collect when you use www.helgehaukeland.com (the "Site"), why we collect it, how we use and store it, and the rights you have under the EU General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act (personopplysningsloven). By using the Site you agree to the processing described below.

1. Who we are (data controller)

The data controller for the processing of personal data described in this policy is Helge Haukeland, acting as a private individual. If you have questions about how your personal data is processed, contact us at contact@helgehaukeland.com.

2. What personal data we collect

We collect and process the following categories of personal data, depending on how you use the Site:

Account data – When you register or sign in, we collect your name, email address, username and password (stored in encrypted form). If you sign in with Google, we receive the email address and profile information (such as your name and picture) that you have made available to us.
Contact form data – When you submit the contact form, we collect your name, email address, phone number (optional), subject and message text. If you are signed in, the message is linked to your user account.
Rental and payment data – When you rent a film or subscribe, we record the film rented, the rental/subscription status, period and amount paid, currency, and payment method. Payment card details are processed by our payment providers (Stripe and Vipps) — we never store full card numbers on our servers.
Message/reply data – Correspondence sent to you through the Site, including replies to your messages.
Usage and analytics data – When you visit the Site, Google Analytics collects anonymous, aggregated information such as pages visited, sessions, approximate location (country/city), device type, operating system and referral source.
Technical data – IP address, browser type and standard server logs for security and stability.

3. Why we process your data (legal bases)

We process personal data for the following purposes and legal bases under GDPR Article 6:

To create and manage your account – processing is necessary to perform a contract with you (Art. 6(1)(b)).
To process rentals and subscription payments – necessary to perform a contract (Art. 6(1)(b)), and to comply with legal/accounting obligations such as invoicing and tax (Art. 6(1)(c)).
To reply to your messages and contact form submissions – our legitimate interest in responding to your inquiries (Art. 6(1)(f)).
To send you transactional emails (confirmation of messages, payment receipts) – necessary to perform the service (Art. 6(1)(b)).
For analytics and site improvement – our legitimate interest in understanding how the Site is used and improving it (Art. 6(1)(f)).
To secure the Site (preventing fraud, abuse and unauthorised access) – our legitimate interest in protecting the Site and your data (Art. 6(1)(f)).

We only ask for the data we actually need and never sell your personal data.

4. Who we share data with

We share personal data only where necessary and always with appropriate protection:

Payment providers: Stripe and Vipps process your payments. Their handling of your data is governed by their own privacy policies.
Google: When you sign in with Google and through Google Analytics. Google's processing is governed by Google's privacy policy, and for analytics we use aggregated, non-identifying data.
Email/notification providers: Used to send you emails and to notify us of contact form submissions.
Hosting providers: The Site and its database are hosted on servers that process data on our behalf.
Public authorities: Where required by law, such as for tax or accounting obligations.

We do not transfer your personal data outside the EEA unless it is to a provider that ensures an adequate level of protection (for example through standard contractual clauses).

5. How long we keep your data

Account data – kept for as long as your account is active.
Rental and payment records – kept as required by Norwegian accounting law (generally 5 years).
Contact messages – kept for as long as reasonably needed to handle your inquiry.
Analytics data – retained according to Google Analytics retention settings.

When data is no longer needed for the purposes described above or required by law, it is deleted or anonymised.

6. Your rights

Under the GDPR and Norwegian law you have the right to:

Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase your personal data ("right to be forgotten") where we have no legal basis to keep it.
Restrict processing in certain circumstances.
Data portability – receive your data in a machine-readable format.
Object to processing based on legitimate interests, including analytics.
Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at contact@helgehaukeland.com. You may also delete your own data through your account where available. We will respond without undue delay and within one month. You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet, www.datatilsynet.no).

7. Cookies and analytics

The Site uses cookies and similar technologies, including Google Analytics, to measure traffic and usage. You can manage or disable cookies through your browser settings. Disabling cookies may affect some functionality of the Site. We do not use cookies to identify you personally.

8. Security

We take reasonable technical and organisational measures to protect your personal data, including encrypted passwords and secure communication (HTTPS). No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately and change your password.

9. Children

The Site is not directed at children. We do not knowingly collect personal data from children under 13 (or the applicable age under your local law). If you believe a child has provided us with personal data, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the date below.

Last updated: 2026.08.28

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